Privacy Statement

Privacy Statement

By browsing or using our website you agree to this policy governing the use of the website. If you do not accept this policy then you must not use our website.

We promise:

– To keep your data safe and private.
– Not to sell your data.
– To make it easy for you to manage and review your marketing choices at any time.
– To delete your data if it is no longer required.

How we use your information

Your name and contact details

– To deliver your orders.
– Send order updates by text, e-mail or by telephone.
– Sending you information by e-mail or post about new products and services – we will only send you this with your consent.
– For fraud prevention.
– For customer service and product support.
– For training purposes.

Your payment information

– We do not store credit/debit card details on our servers these are processed directly by the credit card processing companies including Worldpay, Stripe, PayPal or iZettle.

Your contact history with us

– For customer service and support.

Purchase history and saved items

– What you’ve bought and what you’ve stored in your basket for another time.
– To remember your wish list.
– To provide customer service and support.

Information about the devices you use on our website

Information you give us when you browse our website, including your IP address and device type and, if you choose to share it with us, your location data, as well as how you use our website.
To prevent and detect fraud against either you or Yaffé Photography and to meet our legal obligations about looking after your data.

Sharing your information

We will not sell or rent your personal data to a third party – including your name, address, email address.

However, in order to fulfil your order or service we may share it with:
– Payment service providers and delivery companies.
– Professional website hosts who help us run our business.
– Law enforcement and fraud prevention agencies.
Marketing messages

We will only send you marketing messages if you consent for us to do so.
You can stop receiving marketing messages from us at any time.

You can do this:

– By clicking on the ‘unsubscribe’ link in any email.
– By e-mailing info@yaffephotography.com or by writing to Yaffé Photography, 10 Portland Street, Southport, Merseyside, PR8 1LJ
Once you do this, we will update your profile to ensure that you don’t receive further marketing messages.
Please note that we will update our systems as quickly as we can but you may still get messages from us while we process your request.
Stopping marketing messages will not stop communications in regards to orders or customer related issues.

We also engage in online advertising, also to keep you aware of what we’re up to and to help you see and find our products.

Online Advertising

Like many companies, we use a range of advertising technologies like, pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks, such as Facebook’s Custom Audience service.
Your information

We will keep your information for as long as necessary to be able to provide the services to you, inclusive of the archiving of your images, or for as long as is necessary to provide product related services or if required to meet legal or regulatory requirements, resolve disputes, prevent fraud, or enforce our terms and conditions.

Your rights

– The right to be informed about how your personal information is being used.
– The right to access the personal information we hold about you.
– The right to request the correction of inaccurate personal information we hold about you.
– The right to request that we delete your data, or stop processing it or collecting it, in some circumstances.
– The right to stop direct marketing messages and withdraw consent for other consent-based processing at any time.
– The right to request that we transfer or port elements of your data either to you or another service provider.
– The right to complain to your data protection regulator — the Information Commissioner’s Office.

Changes to our privacy statement

If significant changes are made to this statement than we will make that clear on our websites or by e-mailing you so that you are able to review the changes before you continue to receive marketing messages from us.

How to contact us

If you want to exercise your rights, make a complaint, or just have questions regarding the privacy statement then please contact us by e-mailing info@yaffephotography.com or by writing to us at:

Yaffé Photography

10 Portland Street

Southport

Merseyside

PR8 1LJ

You also have the right to complain to the Information Commissioner’s Office. Find out on their website how to report a concern https://ico.org.uk/concerns/